The claims process

FSCS is a completely independent and free service. You’ll keep all the compensation you are owed when you claim directly through us.

Read our Making a claim online page to find out what you'll need to send us.

Watch the video to get an idea of the process and some things you can do before you claim to make the process more straightforward. 

When you're ready, click the button at the bottom of the page to get started.

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The ladies and gentlemen helping me with my case have been so patient, respectful, and if I may say, understanding of my plight. It is actually a pleasure to speak to them, they have reassured me through what has been a very difficult time.

Mortgage claim customer

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