Read the latest news and updates regarding FSCS. Learn about our work with the industry, new staff appointments and other projects we’re involved in.
How FSCS went from claimants to customers
18 March 2021
Read how FSCS recently hit its highest-ever monthly customer satisfaction score, with the average increasing from 77% in the summer of 2019, to 85% today.
Plan and Budget
22 January 2021
FSCS’s Plan and Budget outlines expected management costs and the latest forecast of potential claims volumes for the year ahead. Read the latest issue here.
FSCS expands Wellbeing Strategy to further support its people
18 January 2021
Our enhanced Wellbeing Strategy is our latest step to look after our staff's mental and physical health, so they can continue to help our customers.
How FSCS has helped customers through a difficult year
26 November 2020
We catch up with FSCS Chief Operating Officer Jimmy Barber during England’s ‘second lockdown’ to look back at FSCS’s performance during a challenging year.
Prevention is better than cure: an update on our Prevent work
20 November 2020
FSCS Policy Manager Josh Rendall gives an update on the work we've done recently as part of our Prevent strategy.
How often do you talk about money?
09 November 2020
FSCS Chief Executive Caroline Rainbird explains why it's so important that we open up and talk about money, as part of MaPS’ Talk Money Week.
Full recovery: FSCS closes the book on the 2008 banking crisis
21 September 2020
We've just had the final recovery payment from the 2008 banking crisis through the administration of Heritable Bank. Here we explain the vital role that recoveries play.
Guide published to reassure pensions savers
27 May 2020
Seven organisations have collaborated to produce a guide that answers key pensions questions and helps pension savers find support during the COVID-19 pandemic.