You might be eligible for compensation
Argentex LLP ("Argentex") has been authorised by UK regulators since 2017.
On 17 July 2025, Argentex stopped trading. On 21 July 2025, Argentex entered special administration under the Payment and Electronic Money Institution Insolvency Regulations 2021. Daniel Conway, Anthony Wright and David Hudson of FRP Advisory Trading Limited were appointed as joint special administrators (“JSAs”).
Argentex provided electronic money and payment services (under FRN 900671), as well as wealth management services (under FRN 781077).
The FCA has published an update.
Latest updates
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17 Jul, 2026
Since our last update, the JSAs have been working to reconcile the Argentex financial records. This has involved securing and quantifying customer funds and establishing what claims customers have against those funds. FSCS understands that the reconciliation exercise for CASS client money positions has been particularly complex. We have been working with the JSAs to understand the position.
Argentex has two types of customers. A large portion of Argentex customers are electronic money and payment services customers. FSCS does not cover electronic money and payment services, and these customers will therefore not be eligible for FSCS compensation.
There are also CASS client money customers, whose funds are held under rules set out in the FCA’s Client Assets Sourcebook. CASS client money was usually held by Argentex as part of its investment services.
All Argentex customers will have a deduction from the distribution they receive from Argentex. This is because of the costs of distributing the safeguarded funds and client money. This deduction is pro-rated according to the value of customer claims.
We can confirm that we will be able to compensate Argentex’s CASS customers for the deduction from their CASS client money entitlement. FSCS understands that this protection will apply to a small group of customers. The JSAs have already notified these customers that they have a CASS client money entitlement.
Argentex’s CASS client money customers will need to meet the following conditions to be eligible for FSCS compensation:
- You must have a CASS client money entitlement that has been accepted by the JSAs. This means that you must have submitted a claim for client money to the JSAs.
- You must be an FSCS-eligible customer. Individuals and small companies are eligible for FSCS compensation. There are also other categories of eligible customers. In certain circumstances, FSCS can look-through particular entities like money purchase pension arrangements, bare trusts, nominees, agency arrangements and collective investment schemes to compensate underlying eligible customers. There are categories that are specifically excluded from FSCS compensation such as large companies, large partnerships and overseas financial services institutions.
Subject to these caveats, we understand it is likely that some FSCS-eligible CASS client money customers will eventually receive the full value of their client money claim. However, the number of customers receiving the full value of their client money claim after FSCS compensation is likely to be extremely limited. Customers should be aware that FSCS compensation is limited to £85,000 per person.
Next Steps
FSCS will not open to claims from Argentex customers yet.
The JSAs need to obtain a court order before they can make distribution payments to CASS client money customers.
FSCS will open to claims once the distribution has been made and CASS client money customers have had the relevant costs deducted. CASS client money customers will then be able to bring a claim relating to their cost deduction using FSCS’s online claims service. Customers will be able to submit additional documentation to show that they are eligible for FSCS compensation. We will provide more details about how to make a claim nearer the time.
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23 Jul, 2025
FSCS protection only applies to certain types of activity. This does not include electronic money and payment services.
FSCS protection may exist for eligible customers in relation to client money a firm holds as part of its wealth management services. FSCS is working with the JSAs to determine whether the Argentex customers who have client money with Argentex in connection with its wealth management services are eligible for this protection.
FSCS will not be open to customer claims right now, but we will be investigating whether any claims are possible and how best to deal with these. As part of this investigation, we will be working closely with the JSAs and the FCA.
The latest news regarding our work on Argentex will appear on this page. We will update this page as our investigations progress. Customers should subscribe to this page to receive the latest updates.
Please be alert to scams. FSCS will never ask for payment to make a claim or receive compensation – our service is free. If you receive any suspicious contact please reach out to us directly using the details found on our contact us page.